Katrina Rumsey Artistry

Custom Artwork Contract

This document contains the terms and conditions of your requested Custom Artwork. In signing this document, both you (Client) and Katrina Rumsey (Artist) agree to the following conditions:

Payment Due Dates:

A non-refundable deposit of 25% of the total cost is required before Artist may begin work on Custom Artwork. All monies must be paid in full before shipment.

Shipment:

All shipping charges are the responsibility of Client. The package tracking number will be provided to Client’s email address. At Client’s request and financial responsibility, any added shipping insurance charges will be included in the total cost. Any artwork that arrives to Client damaged is not the responsibility of the Artist.

Timeline: 

Artist will not begin work on any Custom Artwork until deposit is paid in full. Unless otherwise specified, completion of Custom Artwork is to be expected to be 28 days from deposit payment date, barring unforeseen circumstances such as emergency, illness, or acts of God. Artist will provide Client with updates to allow Client feedback and provide time for any revision necessary. Shipment may take place outside of the 28 day timeline.

Late Artwork:

Artist will be granted a full week grace period for any late artwork. After that, Artist agrees to forfeit 10% of Total Cost for every full week late in completing Custom Artwork.

Returns, Refunds, & Cancellations:

1. Returns must be requested within 30 days of delivery date. Returned customs may not be issued a refund if subject matter deems the painting un-sellable as a standalone piece (i.e. painting of Client, Client’s close friend, Client’s family member, etc. or at Artist’s discretion). If the completed Custom Artwork is deemed resellable by the Artist, a 50% refund of the total cost may be issued via the original payment method or as a credit upon Artist’s receipt of Custom Artwork. Return shipment is the responsibility of Client. Upon returning Custom Artwork, Client gives permission for Artist to use the Custom Artwork at her discretion.

2. Cancelled customs will be prorated according to agreed upon timeline. Refunds may be issued in the original payment method or as a credit.

License to Use:

1. Artist is granted an irrevocable, exclusive, transferable, royalty-free license to use Custom Artwork in any promotional material or portfolio compilation. No Custom Artwork shall be reproduced for-profit in print format unless said artwork is returned or cancelled.

2. Artist grants Client a limited, irrevocable, exclusive, non-transferable, royalty-free license to use Custom Artwork in any “Personal Use” provided Client does not remove Artist attribution notices or signature. “Personal Use” includes use of photos in social media or profiles and Client’s non-commercial display. Client shall not resell Custom Artwork for-profit.